For Operations & IT
Your AI-Powered Smart Workspace for Operations & IT
Simplify your daily operations, unify your team's knowledge, and accelerate your business growth with Sampling Labs, your AI-powered teammate and smart generative search engine.
Auto-reply
Create response templates and automate responses for your subscribers.
Personalised emails
Build deeper customer relationships with personalised emails
Customer details
Auto-extract details about subscribers from submitted information.
Custom domains
Grow your business with custom domain names.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
FEATURES
Empower Your Operations & IT Teams with AI-Driven Knowledge Access
Ensure uptime, streamline workflows, and drive faster resolutions with AI-powered access to internal knowledge and documentation.
Connect Your IT & Ops Stack
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Reduce Downtime & Resolution Time
Agents, analysts, and system owners can instantly retrieve SOPs, incident playbooks, and internal troubleshooting guides—without pinging colleagues.
Support Compliance & Change Management
Sampling helps you standardize internal processes, surface policies instantly, and retain audit-ready documentation for every update or rollout.
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Drive Operational Agility and IT Efficiency Across the Org
Operations and IT teams thrive on precision, speed, and standardization. Sampling puts critical runbooks, SOPs, and troubleshooting guides at your team’s fingertips—reducing resolution time, streamlining change rollouts, and keeping systems (and people) running smoothly.
30%
Fewer repeat internal requests for basic process or system questions.
40%
Boost in change management speed through structured, searchable rollouts.
50%
Faster onboarding for new IT and ops hires with centralized SOP access.
